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Frontline
Management
Course |
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Certificate | Diploma | Advanced
Diploma |
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Course Outline : What You Will
Cover |
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There are certain skills you need to
become a frontline manager. Our Frontline Management course is designed in
conjunction with industry representatives and helps you learn the
skills you need to succeed quickly
and conveniently. |
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Unit Name |
Unit Description |
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Implement
effective workplace relationships |
This unit specifies the outcomes required to
collect, analyse and communicate information and
to use that information to develop and maintain
effective working relationships and networks,
with particular regard to communication and
representation |
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Implement
operational plan |
This unit specifies the outcomes required to
develop and monitor the implementation of the
operational plan to provide efficient and
effective workplace practices within the
organisation's productivity and profitability
plans. Management at a strategic level requires
systems and procedures to be developed and
implemented to facilitate the organisation's
operational plan |
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Promote team
effectiveness |
This unit specifies the outcomes required of
frontline managers to promote teamwork. It
involves developing team plans to meet expected
outcomes, leading the work team, and proactively
working with the management of the organisation |
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Develop work
priorities |
This unit covers
the skills and knowledge required to plan own
work schedules, monitor and obtain feedback on
work performance and development |
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Monitor a safe
workplace |
This unit is concerned with OHS responsibilities
of employees with supervisory responsibilities
to implement and monitor the organisation's
Occupational Health and Safety policies,
procedures and programs in the relevant work
area to meet legislative requirements |
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Implement
workplace information system |
This unit specifies the outcomes required to
implement the workplace information system. It
involves the identification, acquisition,
initial analysis and use of appropriate
information which plays a significant part in
the organisation's effectiveness |
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Implement
continuous improvement |
This unit specifies the outcomes required to
implement the organisation's continuous
improvement systems and processes. Particular
emphasis is on using systems and strategies to
actively encourage the team to participate in
the process, monitoring and reviewing
performance, and identifying opportunities for
further improvements |
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Develop teams and
individuals |
This unit covers the skills and knowledge
required to determine individual and team
development needs and facilitate the development
of the workgroup |
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Identify risk and
apply risk management processes |
This unit addresses identifying risks, analysing
and evaluating risks, treating risks and
monitoring and reviewing the effectiveness of
treatment of risks |
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Manage projects |
This unit covers the management of a
straightforward project or a section of a larger
project. It focuses on the application of
project management skills and the requirement to
meet timelines, quality standards, budgetary
limits and other requirements set for the
project |
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Facilitate and
capitalise on change and innovation |
This unit specifies the outcomes required to
plan and manage the introduction and
facilitation of change. Particular emphasis is
on the development of creative and flexible
approaches, and on managing emerging
opportunities and challenges |
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Manage budgets
and financial plans within the work team |
This unit specifies the outcomes required for
financial management within a work team in an
organisation. This includes planning and
implementing financial management approaches,
supporting team members whose role involves
aspects of financial operations, monitoring and
controlling finances, and reviewing and
evaluating effectiveness of financial management
processes in line with the financial objectives
of the work team and the organisation |
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How Will You Benefit? |
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- Fast track your career in frontline
management
- Learn the inside secrets of how
frontline managers effectively manage people and projects
- Study a frontline management
course that was designed in
conjunction with prominent industry
representatives
- Free up valuable time, don't waste time and
money travelling to classes
- Study at your own pace whenever and wherever
you are
- Have access to a tutor who works in the
industry you are training for
- Easy interest free payment plans from as low
as $49 per week
Start reaping the benefits by enrolling
today!
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Career Prospects |
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The Frontline Management course
covers the core management requirements required by supervisors,
team leaders and operational managers. The course is particularly
appropriate training for those who want to become:
- an effective team member
- a proactive and innovative
contributor
- recognised as someone who can
plan and consistently reach their goals
- an effective and efficient
team-orientated manager
- a person capable of improving
profitability and strategic outcomes.
On completion of this qualification you will be
prepared to enter into management and supervisor positions in a
broad range of industries.
Typical positions include: team leader,
manager and supervisor. |
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Course Levels
Explained / Prerequisites |
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This course leads to the awarding of either a
Certificate, Diploma or Advanced Diploma depending on which level
you enrol at. The different levels are achieved by the amount of
course content and assessments involved within each module at the
basic (Certificate), intermediate (Diploma) and advanced (Advanced
Diploma) levels. You will be able to learn about what the difference
is between the three levels below:
- Certificate: represents a basic level
of operational knowledge with general knowledge. Suitable for
basic entry level positions.
- Diploma: qualifications recognises the
graduates capacity for initiative and judgment across a broad
range of technical and management functions. Diploma holders
typically have personal responsibility and autonomy
(semi-independence) in performing technical operations or
organising others in the workplace.
- Advanced Diploma: The graduate is able
to apply a significant range of principles and techniques across
various contexts and functions. Graduates can expect to be
involved in significant judgments, planning, and
leadership/guidance functions related to workplace products,
services, operations or procedures.
There are NO previous work or education
requirements for entry into any course level. Students may enrol
directly into the diploma or advanced diploma levels without
completing lower ranked qualifications. Graduates can expect higher
course levels to result in higher potential salary, positions and
skill capabilities. |
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Course Length |
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(Source: 2008
Student
Graduation Statistics) |
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The
average time within which students complete studies is:
- Certificate Level - 14 weeks,
- Diploma Level - 24 weeks,
- Advanced Diploma Level - 31
weeks.
ICI courses allow you to study at your own pace with no assignment
deadlines. This means that you determine the pace of the course and
within which time period you will ultimately complete your studies
in.
- Completing your course with ICI is
flexible as you can fast-track and graduate in a matter of
months. You complete activities and submit assignments
whenever you are ready.
- The maximum time given to complete a
program is three years.
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Study Mode :
Distance Learning |
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This entire course is carried out via Distance
Learning (also known as correspondence learning). Distance
learning is ideal if you need to adapt around work, family, or other
commitments. It is also extremely beneficial should you simply wish
to fast track your studies (and career) and not be locked into a
timetable.
Our course content and learning experience ensure that your course
is relevant and interesting. Learning, tutorial assistance,
assessments takes place whenever and wherever you are in the country
or world. It takes place at your own pace on your own terms to fit
your lifestyle. As an ICI student, you’ll never endure a pop quiz,
spend countless hours and hundreds of dollars travelling, and never
be late with an assignment or for class.
Enrolments statistics reveal that students from the following
categories are currently taking advantage of the distance learning
experience at ICI:
- Government, business & industry
employers 32%
- High school leavers 20%
- Individuals looking to start a
business or change career paths 18%
- Individuals already in the
industry looking to formalise and/or update knowledge and seek a
promotion
11%
- Military personal 11%
- Stay at home mothers 8%
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Recognition & Accreditation |
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This
course is recognised and accredited by the
International Association of Private Career Colleges (IAPCC).
The courses offered by ICI are unique as they take a very "hands on"
approach. Our courses are not designed to teach you just the
"theory" behind the industry - they are written and tutored by
industry professionals and will fast-track you into a new career of
your choice.
 ICI
is a registered member of the New Zealand Association of Private
Education Providers (NZAPEP) which is a national
organisation representing private tertiary institutions in New
Zealand.
The Association is the largest association covering all areas of
tertiary education and is recognised by the Government and
government agencies as the main representative of the sector.
Various government departments and business's have
enrolled their own staff with ICI for further training and
development and is a strong indicator of acceptance and recognition
by employers and industry. The following
is a partial list of companies and government departments which have
enrolled staff into ICI courses:
- Department of Defence,
- Metcash Trading Ltd,
- Navman Technologies,
- Colliers International,
- Mitsubishi Corporation,
- Pearson Education,
- John Paul College,
- Brookfield Multiplex,
- Accor,
- Employment Directions Network,
- Coca-Cola Amitil,
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- HSBC,
- American Express,
- Clayton UTZ,
- Aviva Holdings,
- Uniting Care Institute of Family
Practice,
- Federal Workplace Authority,
- Centacare Employment Group,
- MAX Employment,
- MAP Group,
- Calvin Klein,
- and many more...
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How
Does it Work? - The ICI Learning Experience |
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Click Here to
learn how the typical ICI student experience goes from enrolment to
graduation (Pop Up Window). |
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Already in the Profession or
Industry? |
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This course and qualification is a great way of consolidating
existing knowledge via Recognition of Prior Learning (RPL), updating your industry skills and
contributing towards your professional development. It is also one
of the most practical steps you can take towards working towards
gaining a promotion or better paid position.
Course fees can be claimed as a tax deduction as long
as the course is sufficiently connected to your work activities. |
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What
Do I Get? |
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 All
materials essential for course completion are included in the cost
of the course fee. Upon enrolment, students
receive:
- All required study materials and course notes
- Practical assignment projects with constructive
tutor feedback
- Industry based tutor who will service all of your
course and career questions and guidance needs
- UNESCO endorsed Student ID card giving students
access to thousands of discounts both at home and overseas! Save on
transport, accommodation, communications, food, shopping, movies and
more!
 On
successful completion of the course you will receive:
- A graduation certificate officially
recognizing your successful completion of studies and
qualifications as a frontline manager
- Transcripts indicating units completed
- Letter of recommendation and validation for
current and future employers
- Post-nominal letters placed after your name
which indicate that you hold the relevant qualification. For
example: John Smith, DipFrntLnMgt
- Job search assistance: Graduate Career
Services Program (Click
to learn more).
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Student Testimonials & Survey |
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The frontline management course gave the skills and
confidence necessary for my employer to recognise that I was ready
to step up to management level.
- John Turnbull
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would like to thank everyone at the International Career Institute,
for their support throughout my studies.
I found the course very relevant and it has certainly broadened my
ability to improve my performance in my current position.
- Daniel Mitzi |
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:: Click here to read more
student testimonials
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Cut
Off Date for the Next Intake |
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is the next enrolment cut off date. Places are limited, in demand
and entry into the course is on a first come first served basis.
Your enrolment is processed and acknowledged within 24 hours of the
Institute receiving your application. You can expect to receive your
course within days of enrolling. When you start your ICI course its
at your own pace and you determine when you finish. Don't miss out.
Enrol today! |
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Course Investment & Payment Plans - How Do I Get Started? |
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 Click on one of the Enrol Now
buttons below and you could be working on your first lesson – and
towards a new career – in a matter of days! |
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